What Is IVR Service?
IVR service is a popular technology used by businesses to interact with callers and manage high volumes of incoming calls. It enables customers to use voice and touch-tone inputs on a telephone keypad to navigate through pre-recorded prompts and select the appropriate option to connect with the right department or agent.
IVR services can offer automated responses to customers’ queries and collect caller information before transferring them to a live agent. This technology can be customized to fit the unique needs of a business, streamline operations, improve customer service, and reduce call volume. IVR services are used in various industries, including healthcare, finance, and retail, ...
What Is IVR Service?
IVR service is a popular technology used by businesses to interact with callers and manage high volumes of incoming calls. It enables customers to use voice and touch-tone inputs on a telephone keypad to navigate through pre-recorded prompts and select the appropriate option to connect with the right department or agent.
IVR services can offer automated responses to customers’ queries and collect caller information before transferring them to a live agent. This technology can be customized to fit the unique needs of a business, streamline operations, improve customer service, and reduce call volume. IVR services are used in various industries, including healthcare, finance, and retail, to optimize business operations.
Why Choose Fonada For The Best IVR Services In India?
Instant Setup
With our instant installation process, you can connect with your customers in no time.
Affordable
Fonada offers fully developed cloud telephony solutions at the most cost-efficient price.
Real-Time Reporting
Track your call center activities in real-time using our intelligent dashboard.
User-Friendly Portal
With our user-friendly portal, you can manage and monitor calls easily.
Superior Quality
We offer high-quality cloud telephony services at the most affordable rates, ensuring success rates, voice quality, and reduced latency.
24×7 Improved Customer Support
We are available 24×7. You can connect with us via phone, email, and Twitter.
Address:
11th Floor, Tower 2, Assotech Business Cresterra, Plot No. 22, Sector – 135, Noida, Uttar Pradesh – 201305
Phone: 1800 137 3839
VMN No: 747 957 4795
Email: info@fonada.com
https://www.fonada.com/ivr-service/
